In short: Lisaany gives you a personal licence to learn with our lessons. Paid plans renew automatically until you cancel, and you keep access until the end of the period you paid for. Please don't copy or resell our content, and be respectful in live sessions. These Terms explain the details, including what applies when you buy through Google Play or the Apple App Store.
These Terms & Conditions ("Terms") are a legal agreement between you and Lisaany ("Lisaany", "we", "us", "our"), operated from Madina Munawwarah, Kingdom of Saudi Arabia. They govern your use of the website at lisaany.com, the Lisaany mobile applications for Android and iOS, our courses, lessons, audio, live tutoring and all related products and services (together, the "Services").
By creating an account, making a purchase, or otherwise accessing or using the Services, you agree to these Terms and to our Privacy Policy, which explains how we handle your personal information. If you do not agree, you must not use the Services.
You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to use the Services. If you are under 18, you may use the Services only with the consent and supervision of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use of the Services and any purchases. By using the Services you confirm that you meet these requirements.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Services, and to download and install the mobile app on devices you own or control, solely for your own personal, non-commercial language learning.
Certain content is free; other content ("Premium") requires a paid subscription. We may change what is included in free and Premium tiers over time, provided that if you have paid for a period, you will keep the Premium features you paid for during that period.
Premium is offered as an auto-renewing subscription (for example, monthly or yearly). The price, billing period and what is included are shown at the point of purchase. Prices may change; we will give you at least 30 days' notice of any price increase, and the new price will apply only from your next renewal after that notice.
Your subscription renews automatically at the end of each billing period at the then-current price, and your payment method will be charged, unless you cancel before the renewal date. You may cancel at any time. Cancelling stops future renewals; you keep full Premium access until the end of the period you have already paid for, and you will not be charged again.
Because you receive immediate access to digital content, payments are generally non-refundable and we do not provide refunds or credits for partially used billing periods, except (a) where required by applicable consumer law (see Section 20), (b) where a purchase was made through an app store, in which case that store's refund policy applies (see Section 6), or (c) at our discretion. If we permanently discontinue the Services, we will refund the unused portion of any prepaid period.
Payments on the website are processed by Stripe under its terms; we do not store your full card details. You are responsible for any taxes applicable to your purchase. If a payment fails, we may suspend Premium access until payment is received.
Website subscriptions: through your account's billing settings, or by emailing us. App-store subscriptions: through your Google Play or Apple ID subscription settings on your device (we cannot cancel store subscriptions on your behalf).
If you purchase Premium inside the Android or iOS app, the purchase is made through Google Play or the Apple App Store ("App Store Provider") and is subject to that provider's terms, billing and refund policies. The App Store Provider, not Lisaany, is the merchant of record and handles your payment details. Refund requests for such purchases must be made to the App Store Provider. Subscriptions purchased through an app store can only be managed or cancelled through that store.
These Terms are between you and Lisaany only, not Apple. Apple is not responsible for the app or its content and has no obligation to provide maintenance or support. To the extent the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any); Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the app, including product-liability claims, claims that the app fails to conform to legal requirements, or consumer-protection claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited parties.
Your use of the app downloaded from Google Play is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the app or its content.
We may offer free trials, discounts or promotional codes. Unless stated otherwise, a free trial converts automatically to a paid subscription at the end of the trial period unless you cancel before it ends. Trials and promotions are limited to one per person unless we say otherwise, and we may modify or withdraw them at any time.
You agree not to:
The Services and all content in them — lessons, dialogues, audio recordings, text, translations, graphics, logos, software, design and the Lisaany name — are owned by or licensed to Lisaany and protected by copyright, trademark and other laws. Except for the limited licence in Section 4, no rights are granted to you. You may not remove any copyright or proprietary notices. Quranic text and classical works are in the public domain; our translations, explanations, recordings, arrangement and presentation of them are our own work.
If you submit content to the Services (for example, comments, recordings in live sessions, or support messages), you keep ownership of it but grant us a worldwide, royalty-free licence to use it to operate and improve the Services. You are responsible for content you submit and confirm you have the right to share it. If you send us feedback or suggestions, we may use them without obligation to you.
The Services rely on third-party providers (such as payment processors, app stores, hosting and messaging services) and may link to third-party websites. We are not responsible for third-party services, their content or their terms, and your use of them is at your own risk.
We are continually improving Lisaany. We may add, change or remove features, lessons or plans, and may suspend the Services for maintenance. Where a change materially reduces a paid feature during a period you have paid for, you may cancel and request a pro-rated refund of the unused period.
You may stop using the Services or delete your account at any time. We may suspend or terminate your access, with notice where practicable, if you materially breach these Terms, if required by law, or if continuing to provide the Services would create risk for us or other users. If we terminate for your breach, you are not entitled to a refund. Sections that by their nature should survive termination (including 11, 16, 17, 18, 19 and 22) will survive.
The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Services will be uninterrupted, error-free or secure, or that you will achieve any particular learning outcome. Nothing in this section limits rights you have as a consumer that cannot be excluded by law.
To the fullest extent permitted by law, Lisaany and its owners, affiliates, instructors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising out of or relating to the Services or these Terms. Our total liability to you for all claims will not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) USD 50. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
You agree to indemnify and hold harmless Lisaany and its owners, affiliates, employees and agents from any claims, damages, losses and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Services, to the extent permitted by law.
These Terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to conflict-of-law principles, and the competent courts of the Kingdom of Saudi Arabia have jurisdiction over disputes, subject to Section 20. Before starting any formal proceeding, you agree to contact us at admin@lisaany.com so we can try to resolve the matter informally within 30 days.
If you are a consumer, nothing in these Terms affects any statutory rights that cannot be waived under the law of the country where you live, including rights to bring proceedings in your local courts. In particular:
We may update these Terms from time to time. We will post the updated Terms on this page with a new effective date and version number, and for material changes we will notify you by email or within the Services at least 14 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance. If you do not agree to a change, you may cancel your subscription and stop using the Services before it takes effect.
Lisaany
Email: admin@lisaany.com
Address: Madina Munawwarah, Kingdom of Saudi Arabia
Website: lisaany.com